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Owned - Privacy Policy

Last Updated: Jun 25, 2026

This Privacy Policy describes how The Pin Universe LLC ("we," "us," "our") collects, uses, and protects information when you use the Owned mobile application ("Owned," "the App"). It supplements our general Privacy Policy, which governs our websites; this policy governs the App specifically and takes precedence for any conflict.

 

1. Information We Collect:

Photos you provide. When you take or upload a selfie, and optionally a photo of makeup products you own, these images are used to generate your personalized AI looks.

Skin and style profile. Tone, undertone, skin type, skin concerns, occasion and style preferences you select during onboarding.

Account information. If you sign in, we receive your name and email via Sign in with Apple (Apple may provide a private relay email if you choose to hide your email).

Purchase information. Subscription status and transaction data via Apple and our subscription provider, RevenueCat. We do not receive or store your payment card details — these are handled entirely by Apple.

Usage data. App interactions (such as looks viewed, liked, or saved) and basic device/diagnostic information.

 

2. How We Use Your Information

To generate AI makeup looks from your photo and preferences; to personalize recipe and product recommendations based on your skin profile; to manage your account, subscription, and entitlements; to operate referral rewards; and to maintain, secure, and improve the App.

We do not use your photos for advertising, and we do not sell your personal information.

 

3. AI Processing of Your Photos

To generate a look, your selfie (and makeup-stack photo, if provided) is sent to fal.ai, our third-party AI image processing provider, solely to render the requested look. Your photo is processed for this purpose and is not used by us or, per fal.ai's terms, by fal.ai to train AI models.

Rendered images are stored in our database (via Supabase) so you can view your saved looks. You can delete individual saved looks or your entire account at any time, which removes this stored data.

 

4. Where Your Data Is Stored

Your account data, skin profile, and saved looks are stored using Supabase, our backend provider. Photos sent for rendering are processed by fal.ai. Subscription and entitlement data is managed by RevenueCat. Each of these providers processes data on our behalf under their own security and data-processing terms.

 

5. Sharing Your Information

We do not sell your personal information. We share information only with:

  • Service providers (fal.ai, Supabase, RevenueCat, Apple) as needed to operate the App, under obligations to protect your data and use it only for the purposes we specify.

  • Legal or safety reasons, if required by law or to protect the rights, safety, or property of The Pin Universe, our users, or others.

  • Business transfers, in the event of a merger, acquisition, or sale of assets, as described in our general Privacy Policy.

 

6. Face Data and Photos
To generate personalized makeup looks, Owned collects a selfie photograph that you choose to capture or upload. This image is used solely to create AI-generated makeup looks on your own photo and to verify the image is suitable for generation.

We do not use facial recognition, and we do not create a faceprint, biometric template, or facial identity map. Your photo is not used to identify you and is never used for advertising or tracking.

To produce your look, your image is sent to third-party processing providers — fal.ai (image generation) and Moondream (image quality verification) — solely to return your generated result. These providers do not use your image to train their models. We do not sell your face data or share it with any other third parties.

Images are stored securely on our backend infrastructure (Supabase) in private, per-user, access-controlled storage. Your original selfie and generated looks are retained so you can revisit your looks, and are permanently deleted when you delete your account. You may delete your account at any time from Settings within the App.

7. Shop the Look / Affiliate Links

If you tap a product link to a third-party retailer (such as Sephora), you leave the App and that retailer's own privacy policy applies. These may be affiliate links from which we earn a commission; this does not affect the price you pay.

8. Your Choices

You can delete your account and all associated data (photos, looks, profile) at any time from Settings within the App. You can restore a previous purchase via Apple's standard Restore Purchases flow. You can manage or cancel your subscription anytime through your Apple ID account settings.

9. Data Retention

We retain your account data and saved looks for as long as your account is active. If you delete your account, your photos, generated looks, and profile data are deleted from our systems, except where retention is required for legal, tax, or fraud-prevention purposes.

 

10. Children's Privacy

Owned is not directed to children under 13 (or the relevant minimum age in your region), and we do not knowingly collect personal information, including photos, from children under that age. If we learn we have done so, we will delete it promptly. If you believe a child has provided us with information, contact us at support@thepinuniverse.com.

 

11. International Users

Owned is operated from the United States. If you use the App from outside the U.S., your information — including photos — will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using Owned, you consent to this transfer.

 

12. Your California Privacy Rights

California residents may request information about, or deletion of, personal information we hold, as described in our general Privacy Policy. To make a request specific to Owned, email support@thepinuniverse.com with "Owned" in the subject line.

 

13. Security

We use reasonable technical and organizational measures to protect your information, including encrypted transmission (HTTPS/TLS) for all photo uploads and processing requests. No method of transmission or storage is 100% secure.

 

14. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last Updated" date, and continued use of the App after changes constitutes acceptance.

15. Contact Us

The Pin Universe LLC Email: support@thepinuniverse.com California, United States

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